Ethical marketing practices: We value ethical marketing practices that are truthful, accurate, and balanced, and do not mislead or deceive our customers or stakeholders.
Safety and efficacy: We prioritize the safety and efficacy of our products and services, ensuring that they are developed and marketed in accordance with the highest scientific and ethical standards.
Transparency and disclosure: We believe in transparency and disclosure, providing clear and accurate information about our products and services, and disclosing any potential conflicts of interest.
Respect for patients and healthcare professionals: We value the relationships we have with patients and healthcare professionals, treating them with respect, empathy, and dignity, and ensuring that their needs and preferences are always at the forefront of our activities.
Confidentiality and privacy: We respect the confidentiality and privacy of our customers and stakeholders, ensuring that their personal information is protected and only used for legitimate purposes.
Responsible business practices: We are committed to responsible business practices that promote social and environmental sustainability, and we strive to make a positive impact on the communities we serve.
Training and education: We provide ongoing training and education to our employees to ensure that they are equipped with the knowledge and skills needed to uphold our code of conduct and deliver high-quality services to our customers.
Reporting and accountability: We have established reporting mechanisms to ensure that any potential violations of our code of conduct are promptly identified and addressed, and we hold ourselves accountable for our actions and decisions.
Product procurement: We work with pharmaceutical manufacturers to source a wide range of medications and medical products, ensuring that we have a comprehensive inventory of products to meet the needs of our customers.
Storage and inventory management: We maintain state-of-the-art storage facilities that are designed to meet the specific needs of each product, including temperature-controlled environments for medications that require refrigeration. We use advanced inventory management systems to track product availability and expiry dates.
Compliance with laws and regulations: We are committed to complying with all applicable laws, regulations, and industry standards in our marketing and promotional activities.
Ethical guidelines and practices: We have SOP’s in process of finalization for Sales and Marketing, Distribution and HR.
Reporting mechanisms for compliance concerns: We follow a well-defined escalation matrix in our organization for any breach of SOP or any compliance related observations.
By upholding these principles and values, we believe that we can create a culture of integrity, accountability, and respect that enables us to achieve our mission and vision as a pharmaceutical marketing company.